FAQs/Customer Support
Frequently Asked Questions
You can join unlimited groups, like up to 3 profiles a week, send one free message a day to a member you matched with, see who is viewing your profile.
You can join unlimited groups, unlimited matches, unlimited star likes, unlimited matching, weekly profile boost, discounts for Glimmer events.
Free trial is 7 days
Monthly membership
Annual membership
Yes, unless you request it to be cancelled.  You will be notified if your membership is expiring soon.
The list is included in the getting to know you section. It is a comprehensive list of disabilities, and we are open to adding more to the list at any time.
Yes, you will have the ability to customize your search for friends and significant others.
You will have the option to block someone. You should also report anything you are uncomfortable about to support
Yes, we are using 2-point identification to protect you from bots.
Right now, we have the website for the computer and a mobile site for your phone.  We expect to reintroduce an app soon.
No, our site is available to people with disabilities all over the world.
